Terms of Use

Article 1 – Purpose

The present conditions govern the sales by the company TAHITI NATUREL France – 6, rue du Moulinet 75013 PARIS of the products marketed on the website https://tahitinaturel.fr. These General Terms and Conditions of Sale are intended to inform the buyer of the terms and conditions under which TAHITI NATUREL France proceeds to the sale and delivery of the products ordered by the buyer. The fact that the buyer orders a product on the site: http://www.tahitinaturel.fr carries full acceptance of these Conditions of Sale which the buyer acknowledges having read before any order. < / p>

Article 2 – Price

The prices of our products are indicated in euros all taxes included (VAT and other taxes applicable on the date of the order), unless otherwise indicated and excluding processing fees and shipment.

In case of order to a country other than metropolitan France you are the importer of the product (s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of TAHITI NATUREL France. They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies of your country. We advise you to find out about these aspects from your local authorities.

All orders regardless of their origin are payable in euros.

The company TAHITI NATUREL France reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the tariff in force at the time of the validation of the order and subject to availability.

The products remain the property of the company TAHITI NATUREL France until full payment of the price.

Warning: As soon as you physically take possession of the products ordered, the risk of loss or damage to the products is transferred to you.

Article 3 – Validation of your order

The Purchaser who wishes to buy a product must:

  • Fill in the identification form on which it will indicate all the requested details;
  • Fill in the online order form giving all the references of the selected products or services;
  • Validate your order after checking it;
  • Make payment as expected;
  • Confirm your order and payment.

    Any order appearing on the website http://www.tahitinaturel.fr assumes the adhesion to the present General Conditions. Any confirmation of order implies your full and complete adhesion to the present general conditions of sale, without exception or reserve.

    All data provided and the recorded confirmation will be worth proof of the transaction.

    You declare to have perfect knowledge.

    The order confirmation will be worth signing and acceptance of the operations performed.

    Article 4 – Secure Payment

    The fact of validating your order implies for you the obligation to pay the indicated price. Prices are quoted inclusive of all taxes, and include in particular the Value Added Tax (VAT) at the rate applicable in metropolitan France.

    You have the choice of four payment methods:

    • by credit card using the secured Cybermut Crédit Mutuel system.
    • by check for buyers with a bank account in a French bank.
    • by paypal if you have a Paypal account.
    • by bank transfer. Any bank transfer fees are the responsibility of the buyer.

      Article 5 – Retraction

      In accordance with the provisions of article L.121-21 of the Consumer Code, you have a withdrawal period of 7 days from the receipt of your products to exercise your right of withdrawal without having to justify reasons or to pay a penalty and to return the product or products to the seller for exchange or refund, with the exception of the expenses of return.

      Returns are to be made within 7 days in their original condition and packaging, unopened. In this context, your responsibility is engaged. Any damage to the product on this occasion may be such as to defeat the right of withdrawal.

      In case of exercise of the right of retraction, the company TAHITI NATUREL France will proceed to the refund of the sums paid, within a period of 14 days following the reception of your parcel by TAHITI NATUREL France.


      In accordance with the provisions of Article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to:

      • The supply of goods which have been unsealed by the consumer after delivery and which can not be returned for reasons of hygiene or health protection. span>

        Article 6 – Availability

        Our products are offered as long as they are visible on the site http://www.tahitinaturel.fr and within the limit of stocks available. < / p>

        In case of unavailability of product after placing your order, we will notify you by email. Your order will be automatically canceled and if the bank debit has been made, the company TAHITI NATUREL France will refund the sums paid, within 7 days of the notification of your request and via the same way than the one used when ordering.

        Article 7 – Delivery

        The products are delivered to the delivery address indicated during the ordering process, within the deadline indicated on the order confirmation page.

        It is your responsibility to provide exactly all the details necessary for the proper routing of the order. It will be delivered to La Poste or to any other carrier within an average of 3 working days (for France) from the receipt of your purchase order by TAHITI NATUREL France and its payment. TAHITI NATUREL France can not be held responsible for delays announced by La Poste or any other carrier.

        In case of delay in shipment, an email will be sent to inform you of a possible consequence on the delivery time indicated to you.

        In accordance with legal provisions, in the event of late delivery, you have the option of canceling the order under the terms and conditions set out in Article L 138- 2 of the Consumer Code. If, in the meantime, you receive the product, we will refund it and the shipping costs in accordance with Article L 138-3 of the Consumer Code.

        If your package is damaged, do not open it: refuse it. If the package is not damaged, it is important that you check the conformity of the products during the delivery. If your parcel or one of the products is damaged or missing, you must imperatively let us know the day of receipt or at the latest the first working day after receipt to the email address: contact@tahitinaturel.fr or by phone at +33 (0) 153 800 186. If you make a complaint within the specified time, we will exchange or refund the product (s) or return the missing product.

        Article 8 – Accountability

        The products offered comply with the French legislation in force.

        The responsibility of TAHITI NATUREL France can not be held liable for non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities the possibilities of importing or using the products you plan to order.

        In addition, TAHITI NATUREL France is bound by an obligation of means. The Purchaser remains the sole judge of the suitability and suitability for his needs and consumption of the items he orders.

        TAHITI NATUREL France can not be held liable for damages resulting from misuse of the purchased product.

        Finally the responsibility of the company TAHITI NATUREL France can not be held liable for all the inconveniences or damages inherent to the use of the Internet, including a break in service, a external intrusion or the presence of computer viruses.

        Article 9 – Applicable law in case of disputes

        The language of this contract is the French language. These conditions of sale are subject to French law. Any dispute that can not be settled amicably will fall under the exclusive jurisdiction of the Courts of Paris.

        Article 10 – Intellectual property

        All elements of the site http://www.tahitinaturel.fr are and remain the intellectual and exclusive property of TAHITI NATUREL France. No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site that are software, visual or sound. Any simple link or hypertext is strictly prohibited without the express written agreement of the company TAHITI NATUREL France.

        Article 11 – Personal data

        In accordance with the law of January 6, 1978, you have a right of access, rectification and opposition to personal information and personal data about you, directly on the website.

        By default, these rights are exercised with TAHITI NATUREL France by mail addressed to TAHITI NATUREL France, at the coordinates indicated in the “Contact Us” section of the http website. . //www.tahitinaturel.fr

        Under no circumstances will TAHITI NATUREL France distribute the Purchaser’s details to other companies. The e-mail addresses are only intended for the services of TAHITI NATUREL France: no e-mail address is sold, given, transferred or exchanged.

        This information and data is also kept for security purposes in order to comply with legal and regulatory requirements.

        Article 12 – Archiving Proof

        The company TAHITI NATUREL France will archive purchase orders and invoices on a reliable and durable as a true copy in accordance with the provisions of Article 1348 of the Civil Code.

        The computerized registers of TAHITI NATUREL France will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.


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